Business terms · 9 November 2026

Simple terms for Meet My Look.

Meet My Look is supplied by SFG Consulting Limited for beauty businesses and agencies. These terms apply to the business using or buying Meet My Look. Contact sean@salonsgoonline.com for account, payment or privacy help.

42 Goulds Close, Bletchley, Milton Keynes, England, MK1 1EQ

Company number: 16111570. Registered in England and Wales.

What you get

Meet My Look makes AI illustrations from a client’s photo and your permitted work example. Your offer can include your treatment details, consultation information and booking link. Your connected messaging service can send the report. The AI does not train a custom model on your technique.

Your first 10 previews

Eligible new customers can claim 10 free preview credits after setting up a treatment, adding a permitted work photo and completing a card check with Stripe. There is one free allowance per account, business and payment card. An agency chooses one client business for its allowance, not a new allowance for every client. Existing paid or complimentary preview allowances do not qualify again. Free previews open only when payment setup and photo access are ready.

No payment is taken by Meet My Look for the card check. Your bank may display a temporary verification hold. Adding a card does not start a subscription or authorise automatic top-ups. Stripe holds the card details. If you want more previews, you choose to buy a pack. Free credits follow the same generation and failed-preview rules as paid credits, have no cash value and cannot be transferred.

We use account, business and protected card-reference checks to limit repeat claims. A shared card may make a second business ineligible; contact support if a check appears wrong. Creating new accounts to claim the allowance again is not permitted. Claims are recorded only after Stripe confirms the card check.

£49 for 100 previews

The total price is £49, including VAT where applicable. It is one payment for one business’s credit balance. There is no monthly fee or auto-renewal. Clinics and agencies pay the same price. Your messaging service may charge its own fees.

One credit is reserved before generation. A saved AI image uses that credit. Failed generation returns it. Making another image uses another credit. Message failure, changing your mind about a saved image or no booking does not automatically restore a credit. Credits stay available while your account is open, have no cash value and cannot be transferred between businesses through the app.

Payments are processed by Stripe. Credits are added only after the payment is confirmed. Keep your receipt and contact us before paying again if the balance does not update. A refund or payment dispute may pause previews while we settle the affected balance.

Refunds and help

If Meet My Look is not right for your business, contact us within 14 days of a purchase to ask for a refund of that purchase’s unused credits. We check the ledger and return approved refunds to the original payment method. Used or free credits are not included in this offer. This policy does not reduce any rights you may have under applicable law.

Your account and your clients

Use your own Meet My Look login. Keep your password secure. The person setting up a business must have authority to act for it. An agency is responsible for getting each client’s approval, keeping its details correct and agreeing any separate agency fees with that client. Meet My Look does not automatically collect an agency’s markup or phone charges.

Each Meet My Look account can access its own records. An agency account manages all businesses it adds; separate staff roles and client-only seats are not included. Ask support before you need to move a business to another account.

Use photos with permission

Use photos of adults only. Get permission to store and display work photos and separate permission to send them as AI references. Clients must agree to the photo notice before submitting. You remain responsible for your clinic’s privacy details, lawful use of client data and messages sent through your services. The business data terms form part of these terms. Read the privacy and photo notice before using real client photos.

We process uploaded photos and request information to provide the service for your business. We use hosted storage and OpenAI for generation, plus your connected messaging service. Photos are not used for biometric identification. Contact us before using Meet My Look if your business needs additional data processing terms or controls.

An idea, not a promise

A preview cannot show exactly what a treatment or healed result will look like. Skin, hair, products, lighting and the professional’s work affect the outcome. The AI may change details it was asked to preserve. Keep the AI label with the image. Do not present an illustration or fictional example as a real result.

The clinic must confirm suitability, prices, timing and any health or treatment advice. Meet My Look does not diagnose, recommend treatment, choose doses or guarantee leads, income, message delivery or bookings. Use previews for looks people want to explore, without pointing out flaws or pressuring anyone to book.

Supported looks

The current service supports brows, lip blush and hair. It does not support injectable treatment previews. Check your offer and advertising before sharing it.

Availability and stopping

Test your offer, booking link and full email journey before sending traffic. Service interruptions and provider limits can delay results. If a failure occurs, contact support; do not repeatedly submit payments or resend uncertain deliveries.

You can pause an offer or stop buying credits at any time. Contact us to close your account or request deletion. Photo access expires under the retention shown on the request form. Accounting and security records are kept separately. We may suspend misuse, unsafe content or unpaid or disputed use. We will explain material changes to prices or these terms before they apply to new purchases.